How prepaid credits work
Prepaid screening credits provide a flexible way to pay for occasional or transaction-based checks without an ongoing monthly subscription.
Purchase once
Choose a prepaid package and receive an invoice in your selected billing currency. Credits are added to your Kyboa account after payment.
Credits do not expire
Unused screening credits remain available for future checks, making them suitable for irregular or transaction-based screening requirements.
No monthly reset
Your remaining credit balance carries forward and is not replaced or refreshed at the start of each month.
Top up when needed
Purchase another package whenever your balance is running low. Additional credits are added to your existing account balance.
Prepaid screening credit accounts do not receive a recurring monthly allowance. Your balance reduces as screenings are run and increases when additional credits are purchased.
Are prepaid credits right for me?
Prepaid credits are designed for organisations with legitimate but irregular screening requirements, particularly where checks are needed at a specific transaction, contract or engagement stage.
Real estate and property transactions
Screen buyers, sellers, counterparties, companies or associated individuals when a property transaction takes place.
Legal and professional services
Perform checks when preparing contracts, handling client matters, advising on transactions or beginning a new professional engagement.
Occasional business screening
Suitable for organisations that need proper screening reports and audit records but do not have a predictable monthly screening volume.
Need ongoing monitoring, a regular monthly screening allowance or recurring CDD workflows? Compare subscription plans.
Frequently Asked Questions
Common questions about billing periods, screening allowances, plan changes and Premium Registry Credits.
Do prepaid screening credits expire? Show answer Hide answer
No. Unused prepaid screening credits remain available in your Kyboa account until they are used.
Are unused prepaid screening credits refundable? Show answer Hide answer
No. Prepaid screening credit purchases are non-refundable once the credits have been added to your Kyboa account.
Are prepaid screening credits different from Premium Registry Credits? Show answer Hide answer
Yes. Prepaid screening credits are used to run individual or company screenings. Premium Registry Credits are a separate balance used for enhanced company information from supported paid registries. A company screening may therefore use one prepaid screening credit and, where selected, one Premium Registry Credit.
What does one screening credit cover? Show answer Hide answer
One screening credit covers one individual or company screening. Premium Registry Credits are separate and may be required for enhanced company information from supported paid registries.
How do I purchase or top up prepaid credits? Show answer Hide answer
Select a package and contact us through the website. We will issue an invoice in your selected billing currency and add the credits to your Kyboa account after payment.
