Billing and allowances
Kyboa keeps billing and screening credit allowances separate so invoices stay clean and screening usage remains easy to understand.
Billing renews on your start date
Monthly, quarterly and annual subscriptions renew on your billing anniversary date, based on when your plan starts.
Screening credit allowance resets on the 1st
Your monthly screening credit allowance resets on the 1st day of each month, regardless of whether you pay monthly, quarterly or annually.
Full first-month screening credit allowance
If you start part way through a month, you still receive the full monthly screening credit allowance immediately.
Upgrade when you need more
You can upgrade immediately for more capacity, or schedule changes from your next billing date. Downgrades take effect from the next billing date.
Which plan should I choose?
Choose the plan that best matches your expected monthly screening credit usage and how actively your team handles onboarding, review and monitoring.
Choose Starter if
You need a structured AML, KYC or KYB screening process but your monthly screening credit usage is modest. Starter is suitable for smaller teams, early-stage compliance workflows or occasional screening with proper reports and audit records.
Choose Professional if
You screen customers or counterparties regularly and want more room for onboarding, periodic review and monitoring. Professional is likely the best fit for teams with regular compliance activity.
Choose Growth if
You have higher screening credit usage, multiple teams, multiple jurisdictions or a larger monitored entity base. Growth is suitable for frequent onboarding, recurring monitoring and broader compliance operations.
Need something smaller? If the public plans do not fit your current volume, contact us to discuss trial access or lower-volume onboarding options.
Frequently Asked Questions
Common questions about billing periods, screening credit allowances, plan changes and Premium Registry Credits.
What happens if I use all my monthly screening credits? Show answer Hide answer
If you use all of your monthly screening credits, please contact us to discuss a plan upgrade, or wait for your screening credit allowance to reset on the 1st of the month.
Do higher plans include different features? Show answer Hide answer
No. All plans include the same core screening, monitoring, reporting and audit trail functionality. The only difference is the monthly screening credit allowance.
Can more than one user use the same screening credit allowance? Show answer Hide answer
Yes. All plans allow unlimited authorised users from the same organisation, with no per-seat fees. Screening credit allowances are shared at account level, and accounts may not be shared across unrelated organisations or used for resale or pass-through screening without written agreement.
Can I trial Kyboa before choosing a paid plan? Show answer Hide answer
Trial access may be available at our discretion. Contact us with your expected use case, jurisdiction focus and screening volume so we can suggest the most suitable starting point.
Do company and individual screenings use the same number of credits? Show answer Hide answer
Not necessarily. One screening credit is used for each person or organisation screened. A screening-only individual or company normally uses one credit, while a registry-enhanced company screening may use multiple credits when directors, shareholders or other associated parties are screened. Alternate, translated and previous names for the same person or organisation do not use additional screening credits. Premium Registry Credits are separate and may also be used for supported paid registry lookups.
