Can company information be refreshed for a monitored entity? Show answer Hide answer

The maintained entity record can be populated or refreshed from supported company information where available. Availability, data depth and cost vary by jurisdiction.

Can I monitor both companies and individuals? Show answer Hide answer

Yes. Kyboa supports maintained records for both company KYB and individual KYC workflows.

Can I pause monitoring for an entity? Show answer Hide answer

Yes. Paused entities remain visible but are not included in scheduled monitoring. Archived entities are retained as historical records and are also not monitored.

Can reviewed false positives be dismissed for future monitoring? Show answer Hide answer

Yes, for entity-linked records. Review decisions can be saved against stable result identities so later entity screenings can treat known dismissed results separately from active review items.

Does every monitoring run send an email? Show answer Hide answer

Not necessarily. Account-level alert mode controls whether alerts are off, sent for every completed automated monitoring run, or sent only when specific changes are detected.

Does monitoring consume screening allowance? Show answer Hide answer

Yes. Monitoring creates normal screening records and uses your monthly screening allowance in the same way as other screenings.

Does monitoring use a different screening process? Show answer Hide answer

No. Monitoring reuses the same entity-linked screening workflow used for manual entity screenings. This keeps reports, audit records and review behaviour consistent.

Is entity monitoring the same as continuous real-time screening? Show answer Hide answer

No. Kyboa uses configurable recurring monitoring cadences such as weekly, monthly, quarterly or annually. It is designed for practical ongoing CDD and periodic review workflows, not real-time transaction monitoring.

What can trigger a monitoring alert? Show answer Hide answer

In change-based alert mode, alerts focus on new sanctions or watchlist candidate matches, risk rating changes and new adverse media URLs compared with the previous completed monitoring baseline for the same entity.

What is entity monitoring? Show answer Hide answer

Entity monitoring is recurring screening of a maintained company or individual compliance record. Instead of running isolated one-off checks, users keep an entity record and run new screenings from that record over time.