Data Sources

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Questions about the screening lists, watchlists, sanctions data, adverse media checks, web discovery and KYB data sources used by Kyboa.

Are news and web results considered evidence? Show answer Hide answer

News and web discovery results are review signals. They may help identify articles, public references or background context, but they should be reviewed carefully before any conclusion is drawn.

Do you cover Malaysia sanctions screening? Show answer Hide answer

Yes. The consolidated sanctions dataset includes Malaysia sanctions sources alongside global and regional sanctions lists relevant to cross-border AML screening.

Do you cover Singapore sanctions screening? Show answer Hide answer

Yes. The consolidated sanctions dataset includes Singapore sanctions sources alongside UN, US, UK, EU and other international sanctions sources.

Do you cover Thailand sanctions screening? Show answer Hide answer

Yes. The consolidated sanctions dataset includes Thailand sanctions sources alongside global and regional sanctions sources.

Does a no-match result mean the customer is safe? Show answer Hide answer

No. A no-match result means the configured screening checks did not return a relevant match at the time of screening. It does not prove absence of risk.

Entity Monitoring

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Questions about creating maintained entity records, recurring screenings, monitoring alerts, review decisions and ongoing CDD workflows.

Can company information be refreshed for a monitored entity? Show answer Hide answer

The maintained entity record can be populated or refreshed from supported company information where available. Availability, data depth and cost vary by jurisdiction.

Can I monitor both companies and individuals? Show answer Hide answer

Yes. Kyboa supports maintained records for both company KYB and individual KYC workflows.

Can I pause monitoring for an entity? Show answer Hide answer

Yes. Paused entities remain visible but are not included in scheduled monitoring. Archived entities are retained as historical records and are also not monitored.

Can reviewed false positives be dismissed for future monitoring? Show answer Hide answer

Yes, for entity-linked records. Review decisions can be saved against stable result identities so later entity screenings can treat known dismissed results separately from active review items.

Does every monitoring run send an email? Show answer Hide answer

Not necessarily. Account-level alert mode controls whether alerts are off, sent for every completed automated monitoring run, or sent only when specific changes are detected.

General / Pre-Sale Questions

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General questions about who Kyboa is for, how the platform works, trial access, onboarding and whether it is suitable for your organisation.

Can Kyboa help with audit and regulatory reviews? Show answer Hide answer

Yes. Kyboa is designed to produce structured reports and maintain a record of what was screened, when checks were run, what results were returned and how the screening outcome was presented.

Does Kyboa replace my compliance team? Show answer Hide answer

No. Kyboa helps structure screening, monitoring, reporting and evidence, but users remain responsible for reviewing results, applying internal policy, escalating where appropriate and making final decisions.

Does Kyboa support both KYC and KYB? Show answer Hide answer

Yes. Kyboa supports individual screening for KYC workflows and company screening for KYB workflows, including related people such as directors, officers, shareholders or beneficial owners where that information is available or maintained by your team.

Is Kyboa only for large enterprises? Show answer Hide answer

No. Kyboa is built for smaller and mid-sized organisations that need a credible screening and CDD process but do not want enterprise contracts, heavy implementation projects or opaque pricing.

What does Kyboa screen? Show answer Hide answer

Kyboa screens companies and individuals against global sanctions, PEP and watchlist data, with news and web discovery used to support adverse media and background review.

Pricing

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Questions about plans, screening allowances, monthly resets, billing, premium registry credits, cancellation and refunds.

Can I trial Kyboa before choosing a paid plan? Show answer Hide answer

Trial access may be available at our discretion. Contact us with your expected use case, jurisdiction focus and screening volume so we can suggest the most suitable starting point.

Can more than one user use the same account allowance? Show answer Hide answer

Yes. All plans allow unlimited authorised users from the same organisation, with no per-seat fees. Screening allowances are shared at account level, and accounts may not be shared across unrelated organisations or used for resale or pass-through screening without written agreement.

Do higher plans include different features? Show answer Hide answer

No. All plans include the same core screening, monitoring, reporting and audit trail functionality. The only difference is the monthly screening allowance.

Do I need Premium Registry Credits for individual screening? Show answer Hide answer

No. Premium Registry Credits are only relevant for selected company information lookups in supported jurisdictions. They are not required for individual KYC screening, sanctions screening, PEP checks, adverse media checks or web checks.

What billing periods are available? Show answer Hide answer

Kyboa supports monthly, quarterly and annual billing.

Reports & Audit Trail

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Questions about screening reports, PDF exports, audit records, evidence, timestamps, risk ratings and how results should be reviewed.

Are old reports overwritten when a subject is screened again? Show answer Hide answer

No. Screenings and reports are point-in-time records. Re-screening creates a new record so teams can review screening history over time.

Can dismissed matches change historical reports? Show answer Hide answer

No. Review decisions affect later entity-linked screenings, not already completed screening outputs. Historical reports remain point-in-time records.

Can reports be downloaded as PDFs? Show answer Hide answer

Yes. Reports can be viewed in the platform and exported as PDF files for internal records, client files or review packs.

Can reports include registry-enhanced company information? Show answer Hide answer

Where supported and relevant, company KYB reports can include registry-enhanced information as part of the screening and CDD workflow. Kyboa is not positioned as a replacement for official registry searches where a user only needs registry data.

Does a Kyboa report confirm that someone is sanctioned? Show answer Hide answer

No. A report presents screening results for review. A potential match must be assessed manually using the available identifiers, source information and internal compliance process.

Screening

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Questions about running quick screenings, company and individual checks, screening steps, adverse media, web checks and the difference between one-off screening and monitored entities.

Can I screen both individuals and companies? Show answer Hide answer

Yes. Kyboa supports individual screening for KYC workflows and company screening for KYB workflows. Company screenings can also include related people, such as directors, officers, shareholders or beneficial owners where that information is available or manually maintained.

Does Kyboa automatically approve or reject a customer? Show answer Hide answer

No. Kyboa provides screening results, risk indicators, confidence context and reports to support your review process. Your team remains responsible for the final onboarding, escalation or rejection decision under your own compliance policy.

Does Kyboa perform adverse media checks? Show answer Hide answer

Yes. Kyboa performs adverse media discovery using public news and web search, then presents relevant results for review. These checks help surface useful context, but they do not replace a full investigation or legal due diligence process.

How are risk ratings calculated? Show answer Hide answer

Risk ratings are calculated using deterministic rules based on active screening signals such as sanctions or watchlist candidates, PEP context and adverse media results. The rating is designed to support review, not to make a legal determination.

Is the adverse media check a full investigation? Show answer Hide answer

No. The adverse media and web background checks are discovery tools that search public news and web results for review. They are designed to save time and create a repeatable audit record, not to guarantee that every relevant article, court record or regulatory notice has been found.